Statement of Privacy
BolsaQuest is committed to protecting your privacy. BolsaQuest will not release your personal data to anyone else without your consent. Using only the most powerful security technology on the Internet, BolsaQuest recognises the vital importance of providing you with a safe online experience that protects your personal and financial information.

Collection of Personal Information
To open your betting account, we must obtain certain personal information, such as name, address, email or phone number as well as demographic information like age. For certain optional transactions, we also collect selected financial information such as credit card details. For certain high dollar transactions, we are legally required to report some personally identifiable information to the authorities. For verification purposes we reserve the right to request proof of identification in an offline format. Your IP address and access times are tracked against your user id for the dual purposes of preventing fraud and creating an audit trail when placing a wager, or logging onto our secure server.

Use of Personal Information
The Data Protection laws and regulations place obligations on users of personal data and lay down principles for fair and lawful processing of this information. We are committed to safeguarding your privacy online.
We only use your personal information to service your account and to improve our services to you. However, we do share some credit information as part of normal business operations with banks or credit card processing and verification services. These entities may not use your information for secondary purposes, unless required by law. Otherwise, under no circumstances will information you provide to BolsaQuest be transmitted in any way to a third party. BolsaQuest will not disclose details of individual's net winnings or losses. It is your responsibility to keep track of your winnings and report them to the proper authorities, if you reside in a jurisdiction where those winnings are taxable.
Your personal information is used primarily as a way of authenticating you as the proper owner of your account and as the person to whom withdrawal payments may be made. We collect personal data relating to you directly from you when you fill in the account opening form. In the event of any doubt as to the authenticity of your account details or of any withdrawal request, the company reserves the right to request further authentication information as may be deemed appropriate under the circumstances.
Please note that our website generates log files that record the IP addresses of accesses to your account. This information is gathered with the sole purpose of assisting in the unlikely event of a need to investigate accesses to your account by unauthorized users. Additionally we may verify certain of the information you supply in the account opening form, or otherwise, with third-party information providers.
Please note that you may update your personal information at any time by logging into the "Profile" section of your account. It is your responsibility to ensure that BolsaQuest is promptly and continually informed of any change in your personal information.

Control of Personal Information
If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or deactivate that user's personally identifiable information provided to us. This can usually be done at the "profile" page or by emailing our Customer Support at service@bolsaquest.com. However, please understand we cannot completely delete user information because of legal/regulatory and technical back up requirements.

Use of cookies
A cookie is a small text file that is stored on a client's computer for record-keeping purposes. This Web site does not collect personally identifying information about you except when you specifically and knowingly provide it. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our website uses cookies and links them to any personally identifiable information you submit to our servers. However, no sensitive customer details are stored in the cookies (i.e. username, password, balance, transaction details, and other personally identifiable details are NOT stored). Cookies that identify the client's session are sent using a secure method (HTTPS) and expire after the browser is closed. All other cookies also expire after some period of time.

Communication from the Site, Special Offers and Updates Upon registration every user will receive an email confirming his successful registration. Upon registering their account members can opt in to receive information on products, services and special deals via newsletter. We will use your name and email address to send these newsletters to you. Out of respect for the privacy of our users we present the option to stop receiving these types of communications at any time. Users may opt out of receiving these communications by replying with "unsubscribe" in the subject line in the email or email us at newsletter@bolsaquest.com. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance or we change our policies we might send you an email. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Links
This web site contains links to other sites. Please be aware that BolsaQuest is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes
Any changes in our privacy policy or security statement will be posted onto this website. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice whether to use your information in this new manner. However, if you have opted out of all communication with the site, or deactivated your account, then you will not be contacted, nor will your information be used in this new manner.